October 21, 2017 - Current Turnaround Time: 5 days

Lab mailing address

5895 Shiloh Rd Ste 101
​Alpharetta, GA 30005

Billing Policies

Insurance Filing

Diagnostic Solutions can bill your primary and if needed, your secondary insurance company for testing services. In order to have Diagnostic Solutions bill your insurance company, a deposit for services is required. Your physician will inform you of the deposit amount based on the test ordered.

Claims will be submitted at regular list price. You will be responsible for any deductible, co-pay or co-insurance as determined by your insurance company. If the total of payments received by your insurance company and your deposit exceed the total billed, a refund for the difference will be sent to you automatically within two weeks.

We are not contracted with any commercial insurance company and are considered Out-of-Network. To determine whether a claim may be covered please contact your insurance provider. If you are concerned that a claim may not be covered you can chose to prepay for your testing and we will provide you with a statement that you may then submit to your insurance provider for coverage determination and if approved, payment directly to you.

In order for DSL to submit claims on your behalf, please be sure to fill out the Test Request form completely. Including all of the insurance information. Also, be sure that your physician has completed the ICD coding section. Deposit payments can be made by check, money order or major credit card. If you chose to pay the deposit amount by credit card, be sure the card holder signs the authorization to bill, in the credit card section of the Test Request form. Missing information may delay testing.

Prepayment

Diagnostic Solutions Lab offers discounted cash pricing for testing services. For pricing please contact your ordering physician. Payment for testing must be included at the time the sample is submitted. We accept check, money order and major credit cards. Please be sure to check the payment option of your choice on the Test Request form. If you choose to pay for your test by credit card, be sure the card holder signs the authorization to bill, in the credit card section of the Test Request form. An itemized reciept will be mailed to the policy holder. This receipt can be filed with your insurance company for benefits determination.

Medicare

Diagnostic Solutions Lab is a participating provider for Medicare. In order to submit claims to Medicare be sure to check the Medicare billing option on the Test Request form and provide your Medicare information in the Primary Insurance section. If you have a Medicare supplement policy you can provide that information in the Secondary Insurance section. Please note that in most cases Medicare will only process claims ordered by the following clinicians, MD, DO, PA and NP. In order for DSL to submit claims on your behalf, please be sure to fill out the Test Request form completely. Including all of the insurance information. Also, be sure that your physician has completed the ICD coding section. Missing information may delay testing of your sample.

Professional Billing

Professional billing is available for qualified physician accounts. For details please contact the Customer Service Department at 877-485-5336.